The reviews below have been automatically translated from their native language to English for your convenience. The original reviews can be found on Google.
They Don't respond to emails. We have waited a long time for a simple part. We have attempted to cancel on 4 emails. Now they want to send it after we obtained the part elsewhere.
(Translated by Google) A trusted company you can go there with your eyes closed Very fast shipping times Ability to anticipate customs fees to avoid surprises A small problem with a part of my order which was directly handled by excellent after-sales service Harry was very professional and responsive (thanks again) I recommend without hesitation (Original) Une entreprise de confiance vous pouvez y aller les yeux fermés Délais d'envoi très rapide Possibilité d'anticiper les frais de douane afin d'éviter les surprises Un petit souci sur une pièce de ma commande qui a été directement traité par un service après vente au top Harry a été très professionnel et réactif (encore merci) Je recommande sans hésiter
(Translated by Google) Everything is done immediately, but it would be better if emails with Germans would be written in German. (there were occasionally misunderstandings) (Original) Alles wird sofort erledigt, es wäre allerdings besser wenn mails mit Deutschen auf deutsch verfasst würden. ( es gab gelegentlich Missverständnisse )
Excellent experience! The detailed diagrams and platform guidance made ordering effortless. Quick response times and fast international delivery exceeded expectations.
(Translated by Google) Unfortunately I can't give more stars. The online order was processed immediately with immediate confirmation feedback, same day packaging and shipping. The explanations in the emails with the expected delivery times and all the possible shipping choices, explained very well. Product price approx. 53 Eur + shipping for a total of 79 Eur. The request arrives from the FedEx courier for customs clearance: 34 Euros (60% of the value of the product!). when the delivery arrived, it turned out that the customs clearance fees were around 14 euros, while FedEx took 20 euros for handling. So to save a few euros between Eurospares and a couple of other European sites, I found myself spending a lot more. I'm sorry because it's definitely an excellent supplier (Original) Purtroppo non posso mettere più stelle. L'ordine online è stato elaborato immediatamente con immediati feedbacks di conferma, confezione e spedizione nello stesso giorno. Le spiegazioni nelle email con i tempi di consegna previsti e tutte le possibili scelte possibili per la spedizione, spiegati egregiamente Prezzo Prodotto ca. 53 Eur+spedizione per totali 79 Eur. Arriva la richiesta da parte del corriere FedEx per lo sdoganamento: 34 Euro (60% del valore del prodotto!). arrivata la consegna, si scopre che le tasse dello sdoganamento era circa 14 euro, mentre FedEx si è presa 20 Euro di gestione. Quindi per risparmiare pochi euro fra Eurospares e un'altro paio di siti europei, mi sono trovato a spendere molto di più. Mi spiace perchè è sicuramente un ottimo fornitore
I can’t say enough about how pleased I am with the service provided by this company and the quality of the product I required and received. The organization kept me completely informed during the entire process. They delivered a hard-to-find repair product in short order and handled the difficult task of shipping to the US. They even corrected a shipping problem created by the shipping company. They are SIMPLY AMAZING. I highly recommend this organization and its entire staff to anyone in need of their services. Peter R. Osterman Jr.
(Translated by Google) Top company Lots in stock Fast shipping Good service and expertise Definitely recommended (Original) Top bedrijf Veel op voorraad Snelle verzending Goede service en kennis van zaken Zeker aan te raden
Their is a guy there named Keith. He works very hard to keep the customer service up. I started with bad experience and he managed to make thing better. People like this should be recognized by the people above them for keeping the business operations going the right direction.
A good service with reliable and fair pricing, I always use Eurospares for specialist Porsche parts. I can recommend the company for competitive service and pricing.
Edit: i changed to 2 stars from only 1. It's not Fair for other countries Only France & Germany to have this privilege plus other countries Far Away from Europe! So crazy and UnFair. SO you have no DDP for all European Countries, i am not happy you are not in EU any more but you must Warning us before buy! i believe i am not wrong or crazy right?? Most of European Countries are in EU, so you are the exception, not us. I have good feelings for UK and his people. But is not our fault, is better now you have changed gov all stores together to push them for a solution like Norway, Switzerland etc if you know otherwise check this out. Also we received things from China without....you know!! 1st post: as shows on photo during my order there is no other option...only DDU delivery. but to another person who pay much of money to customs and taxes you answer that he is wrong because was choosing DDU. at last only DDU there is and so i did not order 😔 not satisfied. sorry
(Translated by Google) Customer for years always satisfied the invoices are clear when you buy you know what you will owe the prices are correct compared to others (of course there are customs yes Brexit) very good communications they are always at your service listening and looking to satisfy you I recommend this company. (Original) Client depuis des années toujours satisfait les factures sont nettes lorsque vous achetez vous savez ce dont vous serez redevable les tarifs sont corrects par rapport à d'autres (bien évidemment il y a les douanes eh oui Brexit) très bonnes communications ils sont toujours a votre écoute et a la recherche de vous satisfaire je recommande cette société .
Eurospares is a great company to deal with. I found their team, particularly Neil Belton , knowledgeable, professional and pleasant to speak with. I have and will continue to buy their products and services. I recommend Eurospares without hesitation. Salvatore